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We’re here to help
Questions, bugs or ideas: the people who build our plugins read every message.
Free version help
Using a free plugin? Ask in the WordPress.org forums, we answer there too.
Email us
Pro customers get priority support. Use the form below, or email us directly.
Send us a message
Tell us what you expected and what happened instead. Your site URL and plugin version help us answer faster.
- Replies within 48 business hours
- Straight from the developers
- We never share your email
Support FAQs
How fast do you reply?
We answer every message within 48 business hours, and usually much sooner.
Where do I find my license key?
In your purchase email, and in the plugin under Account in the plugin menu after you activate Pro.
Can I get a refund?
Yes. Pro plans have a 14-day money-back guarantee. See the refund policy, then send us a message with the topic “License or billing”.
Do you offer customization work?
Not at the moment. If something you need is missing, send it as a feature request: many features started that way.